Hans is an experienced health
care management professional and PhD candidate with a track
record of transforming eHealth. Hans's specialty is in the
area of evaluation, specifically multi-disciplinary and
multi-method evaluations of the use of information and
communication technologies in health care settings. In past
projects, he has: conducted ethnographic studies within an
organizational context for business process re-engineering
purposes, designed outcome and process studies to evaluate
the use of hand-held computers and mobile technologies by
physicians, conducted formative evaluations for program
improvement/development, and taught health care professionals
about the principles and techniques of continuous quality
improvement (CQI).
Hans began his doctoral studies at the University of Toronto under the supervision of
Dr. Alejandro (Alex)
Jadad, one of the
world's foremost experts in ehealth. Hans's
PhD research explores if our evaluation tools,
developed over the past 30 years, are still appropriate to
use in a technologically mediated, increasingly complex,
and rapidly changing health care industry. This research
will help determine if we need to change how we approach
evaluation. He is focusing on mobile technologies in acute
and community based end-of-life/supportive care. In
addition to his research, Hans maintains an
ehealth blog aimed at helping people better
understand some of the issues surrounding ehealth, health
informatics, and innovation in health care.
Recently, Hans recently joined nD Insight, a consulting firm focused on helping
clients who work to improve the 'social good' of society -
human health, public health, environmental health, and
social health.
Hans has a broad range of experience working in the Canadian
health care system. Some of his experience includes:
- examining national policy
issues affecting system organization and development
(especially regarding technology issues);
- improving hospital
performance via business process re-engineering and
continuous quality improvement;
- developing ehealth
strategy at the provincial level;
- following, observing, and
interviewing physicians and nurses over a six week period
at an urban teaching hospital; and,
- teaching and modeling
health behaviours to children of family
violence.
In his spare time, Hans enjoys playing competitive Scrabble®
and participates regularly in tournaments. As a musician with
training in violin, piano, and music theory, Hans enjoys
listening to live jazz and classical music performances. Hans
is an avid reader of business strategy, philosophy, media and
cultural studies, and innovation theory. His favourite author
is Neil Postman.